Privacy Policy

Effective date: September 2026

Rylander ("Rylander," "we," "us," or "our") provides managed lead-recovery and follow-up messaging services to fitness and wellness studios. This Privacy Policy explains how we collect, use, and protect information when you visit rylander.studio (the "Site") or interact with our services, including SMS text messaging.

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number, and studio name submitted through contact forms on this Site.

  • Messages and inquiries you send to us.

  • Information provided by studio clients about their own leads and customers, which we process on the studio's behalf as described in Section 4.

We do not use cookies or tracking technologies to collect personal information on this Site beyond standard hosting analytics provided by our website platform.

2. How We Use Information

We use the information we collect to:

  • Respond to inquiries and schedule discovery calls.

  • Provide, maintain, and improve our services to studio clients.

  • Send SMS text messages related to scheduling, follow-up, and customer service, as described in our SMS Terms.

  • Comply with legal obligations.

3. SMS Communications

Phone numbers collected for SMS purposes are never sold, rented, or shared with third parties for marketing purposes. See our separate SMS Terms & Conditions for details on message frequency, opt-out, and consent.

4. Information Processed on Behalf of Studio Clients

When a fitness or wellness studio engages Rylander's services, we process that studio's lead and customer data (such as names and phone numbers) solely to deliver the contracted messaging services on the studio's behalf. We act as a service provider in this context. The studio remains responsible for its own privacy practices and disclosures to its customers.

5. Data Sharing

We do not sell personal information. We may share information with:

  • Service providers who help us operate (such as Twilio for SMS delivery, Make.com for automation, and Google Workspace for email), each bound by their own data protection obligations.

  • Law enforcement or regulators when required by law.

6. Data Retention

We retain personal information only as long as necessary to provide our services or as required by law.

7. Your Rights

California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information (we do not sell personal information). To exercise these rights, contact us using the information below.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision.

10. Contact Us

Questions about this Privacy Policy can be directed to:
Rylander
nick@rylander.studio
Citrus Heights, CA